security tag

Kohl’s Left Security Tag On: How Do I Get It Off?



Picture this: you’ve just returned home with a shopping haul from Kohl’s, only to discover that the cashier or security personnel left a security tag on one of your items. It can be frustrating, but fear not, as we’ve got you covered. In this article, we’ll discuss the common scenarios where Kohl’s security tags are left on, and most importantly, how you can safely remove them without damaging your purchase.

Understanding Kohl’s Security Tags

What Are Kohl’s Security Tags?

Kohl’s, like many retailers, uses security tags to deter theft. These tags are attached to clothing and other high-value items and contain a small security device that triggers an alarm if not properly deactivated or removed at the checkout.

Common Scenarios

1. Cashier Oversight

One of the most common scenarios is when the cashier forgets to remove the security tag during the checkout process. This can happen due to human error or a busy store environment.

2. Self-Checkout Issues

If you used self-checkout, you may have missed removing a security tag, or the machine might have malfunctioned, leaving the tag intact.

3. Online Orders

Occasionally, security tags are left on items ordered online, especially if they were fulfilled from a physical store. In such cases, the tag may not have been removed before shipping.

Removing a Kohl’s Security Tag Safely

Now, let’s dive into the essential steps to safely remove a Kohl’s security tag without causing any damage:

1. Verify the Tag

Before you begin, ensure that the tag is indeed a security tag and not a manufacturer’s tag. Security tags are often larger and have a plastic or rubberized casing.

2. Gather Your Tools

To remove the security tag, you’ll need a strong magnet and a pair of pliers. If you don’t have a strong magnet, a neodymium magnet from a hardware store will work.

3. Locate the Pin

Examine the security tag closely to find the small metal pin that secures it to your clothing. This is the part that needs to be disarmed.

4. Use the Magnet

Place the magnet on one side of the tag and the pliers on the other side, with the pin in between. Slowly and firmly pull the pliers away from the magnet, and the pin should release.

5. Test for Deactivation

After removing the security tag, test it near an EAS (Electronic Article Surveillance) system to ensure it no longer triggers alarms.

6. Seek Store Assistance

If you’re uncomfortable or unable to remove the tag yourself, don’t hesitate to visit your nearest Kohl’s store. Their staff can assist you in removing the tag safely.


In conclusion, finding a security tag left on your Kohl’s purchase can be a hassle, but it’s a solvable problem. With the right tools and a careful approach, you can remove the tag without damaging your item. Remember, if you’re unsure or encounter any issues, Kohl’s staff is always available to help you.

FAQs (Frequently Asked Questions)

  1. Is it legal to remove a security tag myself? Yes, it is legal to remove a security tag from an item you legally purchased. However, it’s crucial to do so without damaging the item.
  2. What if I accidentally damage my item while removing the security tag? If you damage your item during the removal process, contact Kohl’s customer service or visit a store to discuss a possible exchange or return.
  3. Can I use a regular household magnet to remove the security tag? Regular household magnets are usually not strong enough to remove security tags. It’s recommended to use a strong neodymium magnet.
  4. Why do security tags sometimes trigger alarms when they shouldn’t? Occasionally, security tags may still trigger alarms due to malfunction or interference with store systems. Store personnel can help address this issue.
  5. Is there any way to prevent cashiers from leaving security tags on my items? While you can’t control cashier actions, you can always double-check your items before leaving the store to ensure security tags are removed.

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