Talk to Customer Service at Walmart for On-line Orders or Complaint


Walmart customer service number for online orders and complaint department customer service number online orders: The company has more than 200 million customers a week at its nearly 8,500 retail stores in 15 countries as per the data obtained in 2010. Here we will discuss on Walmart customer service hours in the store. You generally find data related to products on the cover or very simply. But there may arise some situation where you cannot find answers online or at the store.

Talk to Customer Service at Walmart

To solve this problem, the store has appointed customer relation officers to built good relations with its customers. Walmart customer service representatives are responsible for satisfying their customers by providing high-class service. Here are given some steps to contact customer care officer.

Steps to Speak to Customer Service at Walmart

  1. For any information, you can call at toll-free number 1-800-925-6278 and contact the Walmart Customer Service Center. Automated answer machine will attend your call. 
  2. Press number “2” at the first stage of prompting. Then press number “1” during the second and third stage.
  3. A system will transfer your call to live customer care executive in the appropriate department. Wait for a while. 
  4. Describe your problem in detail. Raise your doubts and get satisfied with answers of representative. 
  5. Walmart Customer Service representatives are well trained and experienced. So that, in most of the cases, problems can be solved by just talking with customer relation representative.

Walmart Customer Service Job Description

a) Skills required:

Walmart customer service manager should have proper knowledge of stores and products along with leadership qualities. He must be communicating with people.

b) Training:

Representatives are required to complete one-day training before starting work with Walmart.

c) Benefits:

Service managers of Walmart receive medical coverage, dental insurance, Resources for Living, business travel insurance, vision programs, life and disability insurance, sick and personal time, financial guidance services and accidental death along with regular pay.

d) Job duties:

They have to handle problems and compliments with customers, accept returns and exchanges, refund money and maintain a balanced cash drawer.

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One comment

  1. All things being Equal as it should in times like these I felt the need to utilize walmarts Delivery option to get food delivered due to the Govenors "Shelter In Place" order in Nevada.
    Imagine my surprise and how astounded I was when I called the Walmart super center located @ 4505 W. Charleston LV NV 89102 when I asked for instructions on how to place an order for delivery I was answered appropriately. However when I asked could I use " My EBT /Food Stamps Card" I was told that " We don't deliver to people with food stamps" ..I could not believe it and asked WHY? to be told that there is a charge for the service. WOW be that as it may I explained that in times like these shouldn't there be a an exception as we are trying to keep eachother safe? She went on to say " Maam we just don't do that!"
    I advised her that it is discriminatory and was told to have a nice day and the phone was disconnected in my face: FYI EBT has Cash benefits as well thus the statement should not have been made period.

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